The Big Website Hosting Dilemma
The most common problem business owners contact me about is issues with hosting. Most website designers and service providers resell hosting to their clients. The over-riding thought is that clients should be hooked into a renewable income for the designer or developer from their hosting. I do not agree with and do not participate in this practice. Here’s why:
If you host your website with a reseller, you have to get support from that reseller – not the actual hosting provider. If anything happens to your reseller, you can lose access to your website server.
I have helped far too many clients recover their websites or deal with unhelpful and unco-operative host resellers. Did you know that you could buy hosting from a reseller, only for them to sell your account to someone else?
I only advocate clients buying their hosting direct from the best providers in the business, with world-class support for even the least confident technophobe.
Some developers and designers use hosting resale as a method of tying in their clients, presenting what they do as a bit ‘woo’, as some kind of dark art.
I don’t expect my clients to learn or need to know any of that ‘woo’ but I do believe they should have direct ownership and control of their hosting account and domain names. I get a small referral fee instead of reselling cheap hosting at a higher price, and I will always be 100% transparent about that.
At the moment, I have three unwavering hosting recommendations for clients who do not want a cloud hosted website such as SquareSpace, Weebly or Wix where hosting is taken care of as part of the platform. For WordPress, Joomla, PHP and any other platform requiring hosting I recommend the following: